Welcome to saddlesway.shop. To ensure you clearly understand the shipping process for our ride-on toys, please carefully read the following shipping and delivery terms before placing your order. By completing your purchase, you agree to these terms.
- Billing Terms and Purchase Nature
All ride-on toys on this website are one-time sale items.
All orders are for a single payment at the time of purchase and are not part of a subscription service or auto-renewal model.
No additional fees or duplicate charges will be incurred without the user’s authorization.
- Shipping Location
Shipping Location: USA
All goods are shipped from our US warehouse. - Order Processing Time
Order Processing Time: Same-day processing (business days)
After successful payment, orders will be reviewed, packaged, and shipped on the same day. - Logistics and Delivery Partners
To ensure safe and efficient order delivery, we partner with several professional logistics and delivery service providers, including but not limited to:
UPS (United States Parcel Service)
FedEx
USPS (United States Postal Service)
DHL Express
Regional Carriers
The system automatically selects the most suitable carrier based on the delivery address, package size, delivery time, and available logistics resources. After the order is shipped, customers will receive a tracking number to monitor the delivery status in real time.
- Delivery Time
Transportation time: Approximately 2 days. Actual delivery time may be slightly delayed due to weather, holidays, peak shipping seasons, or other unforeseen circumstances. - Return and Refund Policy
Return Period: Returns can be requested within 30 days of receipt.
Goods must be in their original packaging, undamaged, and in a condition suitable for resale.
Refund Arrival Time: Refunds will be credited to the original payment account within 3 days of return confirmation.
Actual arrival time may vary slightly depending on the processing time of the payment platform or bank.
- Clearance Sale Notice
Due to ongoing operating losses, the merchant has decided to conduct a clearance sale.
Some ride-on toys are being sold below cost. Inventory is limited, while supplies last. Clearance items are still subject to the website’s standard return and refund policy.
- Contact Information
For any shipping or order issues, please contact us:
Email: joe.lillie@saddlesway.shop